SHIPPING & RETURNS POLICY

Shipping Policy

At MisantitaShop.com, we are committed to providing fast, reliable, and hassle-free shipping for all our customers.

Free Shipping in the USA

We offer FREE standard shipping on all orders within the United States. No minimum purchase is required!

Shipping Times & Options

  • Standard Shipping (Free in the USA): 5-7 business days
  • Expedited Shipping: 2-4 business days (rates calculated at checkout)
  • Express Shipping: 1-2 business days (rates calculated at checkout)

Shipping times may vary depending on your location and carrier delays.

International Shipping

We ship worldwide! International shipping rates and delivery times will be calculated at checkout based on your location. Please note that customs fees or import duties may apply, which are the responsibility of the buyer.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor its journey. If you have any questions about your shipment, feel free to contact us.

Damaged or Lost Packages

We take great care in packaging your orders, but if your item arrives damaged or is lost in transit, please reach out to us within 7 days of delivery for assistance.

We appreciate your trust in MisantitaShop.com and strive to ensure your order arrives safely and on time!

Returns & Refunds Policy

At MisantitaShop.com, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 30 days of delivery for a full refund or exchange.

Return Eligibility

  • Items must be unused, unworn, and in their original packaging with all tags attached.
  • Personalized or final sale items are not eligible for return.

Return Process

  1. Contact Us – Email our support team at [your email] to request a return authorization.
  2. Ship Your Return – Once approved, you will receive return instructions. The buyer is responsible for return shipping costs.
  3. Receive Your Refund – Once we receive and inspect your return, we will process your refund within 5-7 business days to your original payment method.

Exchanges

If you would like to exchange an item, please follow the return process and place a new order for the desired item.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 7 days of delivery so we can resolve the issue promptly at no cost to you.

For any questions, feel free to contact us—we’re happy to help!

Customer Satisfaction

Your satisfaction is our top priority at MisantitaShop.com. We are committed to providing exceptional customer service and ensuring that your shopping experience is smooth and enjoyable. If you have any questions or concerns about our shipping and returns policies, please don't hesitate to reach out to us.

Contact Us Today

Have a question or need assistance? We're here to help. Reach out to us for personalized assistance.